Please see this page for the privacy policy in your language/country.

Privacy Policy

The protection of your personal data is an important concern to Kuehne + Nagel. Your trust is our top priority. Therefore, we always treat your personal data as confidential and in accordance with the legal data protection regulations as well as this Privacy Policy.

This policy discloses the way and manner how Kuehne + Nagel handles personal data on the internet, what information about the users of Kuehne + Nagel websites is recorded and analysed, and how this information is used, shared or otherwise processed. It is furthermore described how cookies and other technologies can be used in our applications.

When calling up our website, you will be informed about the use of cookies. In this process, it will also be referred to this Privacy Policy.

Kuehne + Nagel may change and update this Privacy Policy on a regular basis at its sole discretion. In that case, we will publish updated versions of this Privacy Policy on this and other relevant web pages. A revised Privacy Policy applies only to data that is gathered after the date on which the policy takes force. We recommend that you check this page regularly for updated information about our data privacy practices. Your continued use of our services after changes were made to the Privacy Policy means that you accept the changes.

This policy will continue to apply to Kuehne + Nagel websites that refer to this policy. It does not apply to Kuehne + Nagel websites that are subject to separate privacy policies.

If you are a California Resident please refer to our PRIVACY STATEMENT-CALIFORNIA.

eTrucknow application specific information

Types of Data collected by the eTrucknow Application
Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Contacts permission; Camera permission; Exact location permission (continuous); Cookies; Usage Data; Storage Data; email address; password; unique device identifiers. Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. All permissions are used for the purpose of providing Application features to the Users.

Device permissions for Personal Data access
If User grants any of the permissions listed below, the respective Personal Data may be processed (i.e accessed to, modified or removed) by this Application. In order to revoke these permissions, Users may refer to the device settings. Please note that the revoking of such permissions might affect the proper functioning of this Application. By default, these permissions must be granted by the User before the respective information can be accessed by the Application. Please note that eTrucknow will not use these permissions for any other purpose than providing the necessary Application features.

Access Accounts service
This application may collect, use and share the Users list of accounts in the Accounts Service. This is used to simplify the process of calling the stored accounts of KN operations departments as well as the accounts of any sub-contracted carriers.

Access background, course and fine location
This Application may collect, use, and share the exact User location Data (continuously in the background even when the Application is closed) in order to provide location-based services. Before the User is able to grant this permission the User will be informed of the exact extend of location gathering and why this feature is deemed necessary for the Application. We collect information about the location in order for the Planning Department of Kuehne + Nagel or their sub-contracted parties to adjust the planning and estimated time of arrival, as well as to provide track-and-trace services to our customers.

Read Phone state
This application may use the Users read only access to phone state, including the current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.

Write external Storage
This application may write the external storage of the Users device. This will be used in combination with accessing the camera, in order to store photos.

Read external Storage
This application may read to the external storage of the Users device. This will be used when photos have been made by the camera and when they need to be displayed in the Application.

Access Camera
Used to access the camera for capturing images and video’s from the device. Within the Application there is the possibility to take photos from (damaged) cargo so that it can be forwarded to the Logistics Planning Department of Kuehne + Nagel or their sub-contracted parties.

Access to Call a phone
This application may initiate a phone call without going through the Dialer user interface for the User to confirm the call. This is to accommodate a feature in the Application so that the Logistics Planning Department of Kuehne + Nagel or their sub-contracted parties can directly call the driver that uses the Application.

II. Name and address of the Data Protection Officer

The data protection officer of the data controller can be reached at:

Kuehne + Nagel Management AG

Kuehne + Nagel Haus

P.O. Box 67

8834 Schindellegi

Switzerland

Phone: +41(0) 44 786 95 23

Email: privacy(at)kuehne-nagel.com

I. Name and address of the data controller

The data controller in the definition of the EU General Data Protection Regulation and other, national data protection laws of the Member States as well as further data protection regulations is:

Kuehne + Nagel Management AG

Kuehne + Nagel Haus

P.O. Box 67

8834 Schindellegi

Switzerland

Phone: +41 (0) 44 786 95 11

Email: headoffice(at)kuehne-nagel.com

II. Name and address of the Data Protection Officer

The data protection officer of the data controller can be reached at:

Kuehne + Nagel Management AG

Kuehne + Nagel Haus

P.O. Box 67

8834 Schindellegi

Switzerland

Phone: +41(0) 44 786 95 23

Email: privacy(at)kuehne-nagel.com

III. General remarks on data processing

1. Scope of the processing of personal data

We use your personal data in the way as described in this Privacy Policy, in order to make our services available, to respond to your enquiries, and to the extent it is legally permissible or required or to assist in legal or criminal investigations. We can further anonymise and aggregate data gathered via this website for statistical purposes to expand our product portfolio and improve our services.

2. With whom do we share your personal data?

We can store your personal data or otherwise pass it on to our affiliates or further trustworthy business partners, who perform services in our name, for example, for technical support to evaluate the usefulness of this website for marketing purposes or other types of service provision. We have conducted contracts with these parties to ensure that personal data is processed on the basis of our instructions and in compliance with this Privacy Policy, and other suitable measures regarding confidentiality and security.

We pass on your personal data to these parties and other third parties exclusively to the required extent in order to perform services that you have requested or authorised and to protect your and our rights, property or security or, if we are obligated to do so based on applicable laws, orders by courts or other authorities, or if this disclosure is required in order to assist in legal or criminal investigations or court proceedings.

Please note that the companies of the Kuehne + Nagel Group as well as authorities, customers and suppliers to whom we may pass on your personal data, might possibly be domiciled outside of your home country, and potentially also in countries with data protection laws that can differ from those applicable in the country where you are domiciled. In such cases, we will ensure that suitable measures for the protection of your personal data are taken by introducing suitable legal mechanisms, e.g. EU standard contract clauses. You can find a copy of the EU standard contract clauses at: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en.

3. Legal basis for the processing of personal data

Insofar as we obtain a declaration of consent from the data subject for the processing of personal data, Art. 6 (1) lit. a) EU General Data Protection Regulation (GDPR) applies as the legal basis for the processing of personal data.

In the processing of personal data that is required for the fulfilment of a contract to which the data subject is a party, Art. 6 (1) lit. b) GDPR serves as the legal basis. This also applies to processing that is required to conduct pre-contractual measures.

Where processing of personal data is required for the fulfilment of a legal obligation imposed on our company, Art. 6 (1) lit. c) GDPR serves as the legal basis.

In the case that vital interests of the data subjects or another natural person necessitate the processing of personal data, Art. 6 (1) lit. d) GDPR serves as the legal basis.

If the processing serves to protect a justified interest of our company or of a third party and if the interests, civil rights and fundamental freedoms of the data subject do not outweigh the interest mentioned first, Art. 6 (1) lit. f) GDPR serves as the legal basis for the processing.

4. Data deletion and period of storage

The personal data of the data subjects will be deleted or blocked as soon as the purpose for storing it ceases to apply. Storing can also take place beyond this point in time if this has been provided by the European or national legislator in directives, laws and other regulations under EU law, which apply to the data controller. The data will also be blocked or deleted when a storage period expires that is prescribed by said standards, unless there is a necessity for the continued storage of the data for a contract conclusion or contract fulfilment.

IV. Provision of the website and creation of logfiles

1. Description and scope of the data processing

On each retrieval of our website, our system automatically gathers data and information from the computer system of the accessing computer.

The following data is gathered in this process:

(1) Information on the browser type and the version used

(2) The user’s operating system

(3) The user’s IP address

(4) Data and time of the access

(5) Websites from which the user’s system reaches our website

(6) Websites that are called up by the user’s system via our website

The data will likewise be stored in the logfiles of our system. This data will not be stored together with other personal data of the user.

2. Legal basis for the data processing

The legal basis for the temporary storing of the data and logfiles is Art. 6 (1) lit. f) GDPR.

3. Purpose of the data processing

The temporary storing of the IP address by the system is necessary to enable a delivery of the website to the computer of the user. For this purpose, the user’s IP address must remain stored for the duration of the session.

The logfiles are stored in order to ensure the functionality of the website. In addition, the data helps us optimise the website and ensure the security of our IT systems. The data is not analysed for marketing purposes in this context.

These purposes are also justified interests of Kuehne + Nagel in the data processing pursuant to Art. 6 (1) lit. f) GDPR.

4. Duration of the storing

The data will be deleted, as soon as it is no longer needed to achieve the purpose for gathering it. This will be the case when the respective session is ended in the case that data is gathered for the purpose of providing this website.

In the event that the data is stored in logfiles, deletion will take place at the latest after 30 days. Storing beyond this point is possible. In that case, the users’ IP addresses will be deleted or anonymised, so that it will not be possible anymore to attribute them to the retrieving client.

5. Possibility for objection and removal

The gathering of the data for the purpose of providing the website and the storing of the data in logfiles is necessarily required for the operation of the website. Consequently, there is no possibility to object for the user.

V. Use of cookies

a) Description and scope of the data processing

In addition to the aforementioned data, cookies or similar technologies such as pixels (hereinafter generally referred to as “Cookies”) are used on your computer when you use and visit our website. Cookies are small text files or image files such as pixels, which are filed by your browser on your end device to store certain information. The next time you call up our website from the same end device, the data stored in the Cookies will subsequently be sent back either to our website (“First Party Cookie”) or to another website to which the Cookie is linked (“Third Party Cookie”).

By the stored and returned information, the respective website recognises that you have previously retrieved and visited this web page using the browser of your end device. We use this information to allow us to design and display the website in the optimal way according to your preferences. In the process, merely the Cookie on your computer will be identified. Any storage of personal data beyond this will take place only upon your explicit consent or, where this is absolutely required, to enable the corresponding use of the offered service that you are accessing.

You can object to the use of non-essential Cookies at any time by making the appropriate adjustments to your Cookie settings using the button on the right side at the top of this page.

We differentiate between the following Cookies for the use of our website:

Necessary Cookies

These Cookies are necessary to operate the website and temporarily store session data so that the page is displayed correctly. They contain functions without which the user cannot use our pages as intended.

Cookies for reach measurement

Cookies that are used to measure the website reach gather information about the way our website is used. These Cookies do not store any information that permit the identification of the user. The gathered information is exclusively aggregated and thereby analysed in anonymous form.

Performance Cookies

By accepting Performance Cookies, Cookies for reach measurement are not deleted again, but they will remain stored for the purpose of recognising returning users. In addition, we conduct improvement measures for individual pages such as AB testing or offering certain information about our website features, in the course of which Cookies are also set to be able to identify returning users anonymously. In isolated cases, we carry out further measurements, which gather the clicking behaviour or mouse movements of individual users in random samples and in anonymous form.

You can object to the use of Performance Cookies at any time by making the according adjustments to your Cookie settings.

Marketing Cookies

We use Marketing Cookies to check the success of our marketing activities. Marketing Cookies originate from external advertising companies (Third Party Cookies) and are used to gather information about the websites visited by the user in order to generate target group specific advertising for the user. We use the following Marketing Cookies:

● LinkedIn Advertising

● Facebook Advertising

● Google Adwords

● Doubleclick

● LINE

● Seznam

● Capture Media

We use Third Party Cookies, e.g. to link our page with social networks such as LinkedIn and Twitter and to provide our users the opportunity to share something directly via LinkedIn or Twitter.

Google Analytics

If you have declared your consent, Google Analytics, a web analysis service of Google Ireland Limited, will be used on this website. Google Analytics uses so-called “Cookies”, text files that are stored on your computer and that enable an analysis of your website use. The information generated by the Cookie about your use of this website is usually transmitted to a server of Google in the USA and stored there. If the IP anonymisation is activated on this website, your IP address, however, will be truncated beforehand inside of the Member States of the European Union or in other signatory states of the Treaty on the European Economic Zone. The complete IP address will only be transmitted in exceptional cases to a server of Google in the USA and it will be truncated there. Google will use this information on behalf of the operator of this website, in order to analyse your utilisation of the website, compile reports about website activities, and perform additional services for the website operator, which relate to the website utilisation and internet use. The IP address your browser transmits in the context of Google Analytics will not be combined with other data of Google. You can prevent the storing of the Cookies by a corresponding setting of your browser software; however, we point out that you might not be able to use all functions of this website to full extent in that case. In addition, you can prevent the gathering of the data generated by the Cookie relating to your usage of the website (incl. your IP address) to be transmitted to Google, as well as the processing of these data by Google by downloading and installing the browser plug-in available at the following link (http://tools.google.com/dlpage/gaoptout?hl=de).

You can find more information about the terms of use and data privacy at http://www.google.com/analytics/terms/de.html or at https://www.google.de/intl/de/policies/. We point out that Google Analytics has been expanded on this website by the code “gat._anonymizeIp()” to assure an anonymised gathering of IP addresses (so-called IP masking).

We use Google Analytics to be able to analyse and regularly improve the use of our website. By means of statistics gathered, we can improve our offer and make it more interesting for you as user. For the purpose of the exceptions where personal data are transferred to the USA, Google has agreed to its subordination to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 (1) sent. 1, lit. f) GDPR.

Information about the third party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, fax: +353 (1) 436 1001. Terms of use: http://www.google.com/analytics/terms/de.html, overview on data privacy: http://www.google.com/intl/de/analytics/learn/privacy.html, and the data privacy policy:
http://www.google.de/intl/de/policies/privacy.

If the user has activated only Necessary Cookies, we will use Google Analytics merely for a limited measurement of reach where the Cookie runtime is set to 0. This way, no Cookies will remain stored after the end of the session and recognition over multiple sessions is not possible. We have generally all additional features of Google Analytics deactivated, which would permit Google to use the data for other interests or products. We therefore use Google Analytics exclusively for the commissioned processing of our statistical data. We have also deactivated any automatically integrated Third Party Cookies (Doubleclick). These are activated only optionally when the user’s consent has been given for the use of Marketing Cookies.

We offer users the possibility on our website to register by entering personal data. If a registration has been made and consent been given for the use of Performance Cookies, we will store the following information with Google Analytics if the user actively logs in using his or her password:

● User country

● User’s customer ID

● User’s product attribution

● Information that the user is not an internal employee

b) Legal basis for the data processing

The legal basis for the processing of personal data by means of technically Necessary Cookies is Art. 6 (1) lit. f) GDPR.

The legal basis for the processing of personal data by means of Cookies for analysis purposes, if a consent in this regard has been granted by the user, is Art. 6 (1) lit. a) GDPR.

c) Purpose of the data processing

The purpose of using technically Necessary Cookies is to enable the users to use the websites. Some features of our websites cannot be offered without the use of Cookies. For these, it is required that the browser is recognised even after changing to other webpages.

The user data gathered by the technically Necessary Cookies is not used to create user profiles.

Analysis Cookies (Performance Cookies, Marketing Cookies and Third-Party Cookies) are used for the purpose of improving the quality of our website and its contents. We find out from the analysis Cookies how the website is used and we can thereby continuously optimise our offer. They can also be used for the purpose of creating a profile of your interests and displaying relevant advertising on other websites.

d) Duration of the storing, possibility for objection and removal

Cookies are stored on the user’s computer and transmitted from it to our website. Therefore, as a user, you also have full control over the use of Cookies. By changing the settings of your internet browser, you can deactivate or limit the transmission of Cookies. Cookies already stored can be deleted at any time. This can also be done in an automated process.

VI. Registration

1. Description and scope of the data processing

We offer users the possibility on our website to register by entering personal data. The data is entered in an input mask in the process and it is transmitted to us and stored by us. The following data is gathered in the course of the registration process:

First name

Last name

Email

Phone

Company details

At the time of the registration, furthermore the following data is stored:

(1) Information on the browser type and the version used

(2) The user’s operating system

(3) The user’s IP address

(4) Data and time of the access

(5) Websites from which the user’s system reaches our website

(6) Websites that are called up by the user’s system via our website

2. Legal basis for the data processing

The legal basis for the processing of the data, if the user has granted a consent, is Art. 6 (1) lit. a) GDPR.

If the registration serves for the fulfilment of a contract to which the user is a party or for the execution of pre-contractual measures, the additional legal basis for the processing of the data is Art. 6 (1) lit. b) GDPR.

3. Purpose of the data processing

A registration of the user is required for the fulfilment of a contract to which the user is a party or for the execution of pre-contractual measures.

Subject to your consent, which we ask for specifically for said registration purposes and your option to deregister at any time again, we also use your data to offer you such of our products and services that can be of interest to you. You can deactivate these services by clicking on “Deregister”. If you request further correspondence from Kuehne + Nagel after this time, we will recreate your subscription and you can then again click on “Deregister” if you would like to unsubscribe again.

4. Duration of the storing

The data will be deleted, as soon as it is no longer needed to achieve the purpose for gathering it.

This will be the case [sic for the data gathered] during the registration process for the fulfilment of a contract or the execution of pre-contractual measures whenever the data is no longer needed for the execution of the contract. A necessity to store personal data of the contractual partner can also apply after conclusion of the contract, in order to fulfil contractual or legal obligations.

The personal data from your account will be stored for as long as required for the purposes for which the data has been gathered or otherwise processed. This does not apply insofar as we are subject to statutory retention periods.

Otherwise, the following applies: If you have not used your account for more than 365 days, we will use your email address to inform you that your account will be deleted.

5. Possibility for objection and removal

As a user, you have the option at any time to cancel the registration. You can request changes of the data stored about you at any time.

If the data is required for the fulfilment of a contract or execution of pre-contractual measures, a premature deletion of the data is possible only if no contractual or legal obligations are opposed to a deletion.

VII. Contact form and email contact

1. Description and scope of the data processing

A contact form is available on our website, which can be used to contact us electronically. If a user uses this option, the data entered in the input mask will be transmitted to us and stored by us. This data is:

(1) First name

(2) Last name

(3) Company name

(4) Country

(5) Email

With regard to the processing of the data, reference to this Privacy Policy will be made in the transmission process. Your data will be processed for advertising purposes meanwhile only with your consent.

If contact is offered via a provided email address, the user’s personal data transmitted along with the email will be stored in that case.

The data will not be transferred to third parties. The data will be used exclusively for the processing of the conversation and, in the case you have expressly consented to it, for advertising purposes.

2. Legal basis for the data processing

The legal basis for the processing of the data, if the user has granted a consent, is Art. 6 (1) lit. a) GDPR.

The legal basis for the processing of the data that is transmitted in the course of sending an email is Art. 6 (1) lit. f) GDPR. If the contact by email aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 (1) lit. b) GDPR.

3. Purpose of the data processing

The processing of the personal data from the input mask serves solely for our processing of the communication. In the event of contact by email, this is also the required justified interest in the processing of the data. Your data will be processed for other than the specified purposes (e.g. for advertising purposes) only with your explicit consent.

The other personal data processed in the course of the transmission process serves to prevent misuse of the contact form and to ensure the security of our IT systems.

4. Duration of the storing

The data will be deleted, as soon as the user revokes his or her consent or the data are no longer needed to achieve the purpose for which they have been gathered. This is the case, regarding the personal data originating from the input mask of the contact form and the data that has been transmitted with the email, when the respective communication with the user is terminated. The communication is terminated when it can be seen based on the circumstances that the relevant facts have been clarified conclusively.

5. Possibility for objection and removal

The user has the possibility at all times to revoke his/her consent to the processing of personal data. If the user contacts us by email, he/she can object at any time to the storing of his/her personal data. In such a case, the communication cannot be continued.

Please address the revocation of the consent and the objection to the storing to us via the link provided under Sec. IX.

All personal data that has been stored in the course of the contacting will be deleted in that case.

VIII. Data processing for creation of a profile in the Kuehne + Nagel Talent Community

1. Description and scope of the data processing

On the Kuehne + Nagel career page, you can create a profile in the Kuehne + Nagel Talent Community in various ways:

1) Registration and uploading of your data and information at (https://jobs.kuehne-nagel.com/global/en/jointalentcommunity?applyType=JTC).

2) Use of the ChatBot as communication channel.

3) Subscribing to an automatically generated job notification, which informs you about current job offers at the Kuehne + Nagel Group.

2. Purpose of the data processing

Registering in the Kuehne + Nagel Talent Community offers the possibility, before and after a concrete job application process, of making your profile available via a search function to affiliates of Kuehne + Nagel to which you have not actively applied for a job.

The registration is voluntary and depends on the respective application procedure.

3. Legal basis for the data processing

The legal basis for the storing of your profile without concrete application for a certain job and the transfer of your profile to the group affiliates is Art. 6 (1) lit. a) GDPR, your consent.

4. Duration of the storage of your data

Your consent will be valid until your profile is deleted and it can be revoked at any time by you with effect for the future. If you revoke your consent, Kuehne + Nagel will cancel the affiliates’ rights to access your application data.

Unless you have revoked your consent at an earlier point already, your profile will be deleted at the latest three years after your last activity.

IX. Rights of data subjects

If personal data of you is processed, you are a data subject in the definition of the GDPR and you have the rights listed below in relation to the data controller.

You can claim your rights at any time at https://privacy.kuehne-nagel.com/dsar-form/.

1. Right to information

You can demand a confirmation from the data controller of whether personal data relating to you is being processed by us.

If such processing applies, you can demand information from the data controller regarding the following aspects:

(1) The purposes for which the personal data is processed;

(2) The categories of personal data that is processed;

(3) The recipients or categories of recipients to whom personal data relating to you has been disclosed or will be disclosed in the future;

(4) The planned duration of the storing of the personal data relating to you or, if this cannot be specified concretely, the criteria for determining the storage duration;

(5) Applicability of a right to correction or deletion of the personal data relating to you, a right to restrict the processing by the data controller or a right to object to this processing;

(6) Applicability of a right to complain with a supervisory authority;

(7) All available information on the origin of the data if the personal data has not been gathered from the data subject;

(8) Applicability of an automated decision-making process including profiling according to Art. 22 (1) and (4) GDPR and – at least in these cases – explanatory information about the involved logic and scope, as well as the intended effects for the data subject from such processing.

You have the right to demand information of whether the personal data relating to you is being transmitted to a third country or an international organisation. In this connection, you can request being informed about the suitable guarantees according to Art. 46 GDPR relating to the transmission.

2. Right to correction

You have a right to the correction and/or completion in relation to the data controller, insofar as the processed personal data relating to you is incorrect or incomplete. The data controller has to make the correction without delay.

3. Right to limit the processing

On the following conditions, you can request the limitation of the processing of personal data relating to you:

(1) If you deny the correctness of the personal data relating to you for a period that enables the data controller to check the correctness of the personal data;

(2) The processing is illegitimate and you reject the deletion of the personal data, and instead request the limitation of the use of the personal data;

(3) The data controller no longer needs the personal data for the purposes of the processing, but you require it for the assertion, exercise or defence of legal claims; or

(4) If you have raised an objection against the processing according to Art. 1 GDPR and if it is not certain yet if the justified interests of the data controller outweigh your reasons.

If the processing of the personal data relating to you has been limited, this data may be processed – other than for storing – only with your consent or only to assert, exercise or defend legal claims or to protect the rights of another natural person or legal entity, or for reasons of a compelling public interest of the European Union or of a Member State.

If the limitation of the processing has been applied according to the aforementioned conditions, you will be informed by the data controller before the limitation is lifted.

4. Right to deletion

a) Obligation for deletion

You can demand from the data controller that the personal data relating to you is to be deleted immediately and the data controller will be obligated to delete this data immediately if one of the following reasons applies:

(1) The personal data relating to you is no longer required for the purposes for which it has been gathered or otherwise processed.

(2) You revoke your consent that served as the basis for the processing according to Art. 6 (1) lit. a) or Art. 9 (2) lit. a) GDPR and there is no other legal basis for the processing.

(3) You raise an objection according to Art. 21 (1) GDPR against the processing and there are no outweighing justified reasons for the processing, or you object to the processing according to Art. 21 (2) GDPR.

(4) The personal data relating to you is processed illegitimately.

(5) The deletion of the personal data relating to you is required to fulfil a legal obligation according to EU law or the laws of the Member States that apply to the data controller.

(6) The personal data relating to you has been gathered with regard to offered services of the information society according to Art. 8 (1) GDPR.

b) Information to third parties

If the data controller has made the personal data relating to you publicly accessible and if it is obligated to delete it according to Art. 17 (1) GDPR, it will take appropriate measures, also of technical nature, in consideration of the available technology and implementation costs, in order to inform the parties, who are responsible for the data processing and who process the personal data, of the fact that you, as the data subject, have requested them to delete all links to this personal data or copies or replications of this personal data.

c) Exceptions

The right to deletion does not apply if the processing is required:

(1) To exercise the right to free speech and information;

(2) To fulfil a legal obligation that applies to the processing pursuant to EU law or the laws of the Member States that apply to data controller, or to fulfil a task in the public interest or in exercise of public power that has been delegated to the data controller;

(3) For reasons of the public interest in matters of public health according to Art. 9 (2) lit. h) and i) as well as Art. 9 (3) GDPR;

(4) for archiving purposes that are in the public interest, for scientific or historic research purposes or for statistical purposes according to Art. 89 (1) GDPR, insofar as the right referred to under Section a) is expected to render the realisation of the processing objectives impossible or obstructs it to significant extent; or

(5) For the assertion, exercise or defence of legal claims.

5. Right to information

If you have asserted the right to the correction, deletion or limitation of the processing against the data controller, it will be obligated to inform all recipients to whom personal data relating to you has been disclosed of this correction or deletion of this data or the limitation of the processing, unless this proves to be impossible or if such is tied to disproportionate effort or expense.

You have the right in relation to the data controller to be informed of these recipients.

6. Right to data portability

You have the right to receive the personal data relating to you that you have made available to the data controller in a structured, common and machine-readable format. You have furthermore the right to transmit this data to another data controller without obstruction by the data controller to whom the personal data has been made available, insofar as:

(1) The processing is based on a consent according to Art. 6 (1) lit. a) GDPR or Art. 9 (2) lit. a) GDPR or a contract according to Art. 6 (1) lit. b) GDPR, and

(2) The processing takes place by means of automated processes.

In exercise of this right, you moreover have the right to effect that the personal data relating to you is transmitted directly from one data controller to another data controller insofar as this is technically practicable. Freedoms and rights of other persons must not be impaired thereby.

The right to data portability does not apply to the processing of personal data that is required to fulfil a task in the public interest or in exercise of public power that has been delegated to the data controller.

7. Right to object

You have the right to object at any time, for reasons that result from your particular situation, to the processing of the personal data relating to you that takes place on the basis of Art. 6 (1) lit. e) or lit. f) GDPR; this also applies to profiling based on these provisions.

The data controller will cease the processing of the personal data relating to you, unless it can prove compelling reasons for the processing that qualify for protection and which outweigh your interests, rights and freedoms, or if the processing serves the purpose of asserting, exercising or defending against legal claims.

If the personal data relating to you is processed to operate direct marketing, you have the right to object at any time to the processing of the personal data relating to you for the purpose of such advertising; this also applies to profiling if it is connected to such direct marketing.

If you object to the processing for the purposes of direct marketing, the personal data relating to you will no longer be processed for these purposes.

You have the option to exercise your right to object in connection with the use of the services of the information society – notwithstanding Directive 2002/58/EC – by means of automated procedures, in which technical specifications are used.

8. Right to revoke the consent according to data protection laws

You have the right to revoke your consent according to data protection laws at any time. The legitimacy of the processing that has taken place up until your objection will not be affected by the revocation of the consent.

9. Automated decision in the individual case including profiling

You have the right not to be subjected to a decision that is exclusively based on automated processing – including profiling – which develops legal effect in relation to you or which causes similar significant obstructions for you. This does not apply if the decision:

(1) Is required for the conclusion or the fulfilment of a contract concluded between you and the data controller;

(2) Is permissible based on the legal regulations of the EU or the Member States that apply to the data controller and if these legal regulations contain appropriate measures to protect your rights and freedoms as well as your justified interests; or

(3) Is made with your explicit consent.

However, these decisions may not be based on special categories of personal data pursuant to Art. 9 (1) GDPR, unless Art. 9 (2) lit. a) or lit. g) applies and appropriate measures for the protection of rights and freedoms as well as your justified interests have been taken.

Regarding the cases referred to in (1) and (3), the data controller will take appropriate measures to protect rights and freedoms as well as your justified interests, which includes at least the right of a person of [sic] the data controller to take influence, to present own standpoints and to challenge the decision.

10. Right to complain with a supervisory authority

Without prejudice to other administrative or in-court appeal, you have the right to complain with a supervisory authority, in particular in the Member State of your domicile, your workplace or the place of the suspected violation if you believe that the processing of personal data relating to you violates the GDPR.

The supervisory authority with which complaint has been filed will inform the complainant of the status and the results of the complaint including the possibility of appeal in court pursuant to Art. 78 GDPR.

X. Report of data breaches

Data breaches can be reported at any time to privacy(at)kuehne-nagel.com.

A data breach means a breach of security that leads to the accidental or illegal destruction, loss or modification, unauthorised disclosure or unauthorised access of personal data, which is transmitted, stored or otherwise processed by Kuehne + Nagel or a third party contracted by it.

XI. Minors

Persons younger than 18 years of age should not transmit any personal data without the agreement of their parents or legal guardians. According to Art. 8 GDPR, children aged 16 years or younger can declare such consents only with the agreement of their parents or legal guardians. Personal data of minors is not knowingly gathered and processed.

XII. Changes to this Privacy Policy

Kuehne + Nagel reserves adjusting this Privacy Policy at any time and with effect for the future. It is therefore recommended to read this Privacy Policy again at regular intervals.

Status February 2020